This policy was last updated on May 25, 2018.
- What type of information is collected? How is it used?
- With whom is information shared?
- What is the opt-out policy?
- How can information be corrected or updated?
- What kind of security does Metaphysically Speaking ® use?
- Links to other websites
- Metaphysically Speaking ® and GDPR
Questions regarding our policies can be directed to our Metaphysically Speaking ® Support Team. Contact our team via e-mail at metaphysicall[email protected]. Our policy may change from time to time, but we won’t enact a change that would reduce your privacy rights without advance notice to you. Changes to our policy will be posted on this page.
1. What information does Metaphysically Speaking ® collect? How does Metaphysically Speaking ® use the information collected?
In general, there are two types of information involved when you’re using the website – information you provide us by keying it in (personally identifiable information) and information we collect by monitoring and tracking (non-personally identifiable information).
Personally Identifiable Information
You are not required to provide any personal information in order to have general access to the website. However, to access and use the Service, you are required to key in certain personal information to create an account. When you key information in, such as when you access or download content, you may provide us with your name, address, e-mail address, telephone number, and so forth. Specifically, we collect personal information about you from the following sources:
When you create an account to use the Service, we require you to provide us with the information we need to create your account and complete your transactions, such as your name, address, telephone number, and email address and/or information regarding your particular needs;
If you provide us with comments or suggestions, request information about our products and services, or contact our customer service department via phone, email, or other forms of communication;
When you submit an application for our Service or register to use our Service;
We may collect additional information if you choose to use or participate in one of our various summit programs;
We obtain information concerning the services you use from your transactions and other interactions with us, our affiliates, and others, including our marketing partners and third-party service providers;
When you use certain features of the Site where you voluntarily submit personal information, for example, in connection with requesting pricing or registering to receive email updates or a newsletter;
We may also collect information we receive from consumer and business reporting agencies.
We may use this personally identifiable information to contact you about Metaphysically Speaking ® content, programs, services, and information products; or to provide you with other information that we think you may be interested in. We may also use this information to (1) improve the quality of the services that we offer, (2) cross-reference it with other information we receive from our partners and affiliates so that we may enhance and personalize your experience with our Site and our Service, (3) respond to your comments or inquiries, (4) resolve disputes, (5) contact you when necessary in connection with the operation of the Site, including product and service transactions, (7) address problems on our Site or with our Service, and (8) to enforce our agreements with you. However, we don’t market or sell any of your personally identifiable information to any third party.
Non-personally Identifiable Information
When you visit our Site, our servers automatically collect and recognize certain non-personally identifiable information such as your domain, IP address, Web browser, operating system, address of any referring site, and any device identifier (if using a mobile device). The third-party marketing software we use Simplero may also recognize via the use of “cookies” that you have been at our website before, and may track your surfing behavior as you surf around our Site. When we do get that type information, in general we may use it to try and tailor information to better fit what we think you may be interested in, to help us improve the experience of all of our website visitors, and to help us look for ways to continually upgrade and improve the performance of our website, in addition to site content. We also use this information more generally to (1) monitor and analyze use of our Site and our Service, (2) facilitate technical administration of our Site, (3) increase the functionality and user-friendliness of our Site and our Service, and (4) better tailor Our Site and Service to our visitors’ needs.
We partner with third parties and affiliates to manage our advertising on other sites and determine our website performance. Such partners may use “cookies” or web beacons to collect information about your activities on our Site and other websites. We may use this and other collected information to serve advertising to you after you’ve visited our website, a practice often referred to as “remarketing” or “retargeting.” (A description of Google’s Remarketing functionality can be found by searching here. By way of example, if you’re surfing the Web and seem to notice a high proportion of ads relating to a particular site or sites (including ours) that you’ve recently visited – that could be “remarketing” in action.)
Some ad network providers provide you with the ability to opt-out of this type of experience via installing a special browser add-on. For example, Google Analytics Opt-out Browser Add-on is here. You can also opt-out of interest-based advertising delivered by Network Advertising Initiative member companies here, and non-member companies here. Some browsers also have settings you can change that can affect how information is collected or retained. The opt-out policy for information provided to you by Metaphysically Speaking ® is noted in paragraph 3 below.
Just as with the personally identifiable information you key in, we don’t market or sell any of this information that we collect to any third party.
2. With whom does Metaphysically Speaking ® share the information it collects?
We may use and disclose aggregated information that does not include personal information with third parties for industry analysis, demographic and analytical profiling, and other purposes. Any aggregated information shared in these contexts will not contain your personal information.
3. What is Metaphysically Speaking ®’s “opt-out” policy?
From time to time we may contact you to share information about Metaphysically Speaking ®, or about other products and services we believe may be of interest. If you do not want to receive e-mails or other messages from Metaphysically Speaking ®, you can click ‘Unsubscribe’ at the bottom of any email or contact a Support Team member at [email protected] to be removed from our Metaphysically Speaking ® e-mail lists.
4. How can information be corrected or updated?
You may review, correct, update, or delete your personally identifiable information through your account or by contacting our Support Team during regular business hours. If you completely delete all personally identifiable information, your account will become deactivated and you will no longer have access to our Service. If you would like us to delete your record in our system, please email metaphysicallyspeakingtm.com with your request. We will use commercially reasonable efforts to honor your request but may retain an archived copy of your records as required by law or for other legitimate business purposes.
5. Does Metaphysically Speaking ® use “cookies”?
Yes, Metaphysically Speaking ® uses browser “cookies.” Cookies are files that are written to the user’s device and are read by the server so that the server knows you have visited before. In general, cookies are used so that users don’t have to re-enter data with each visit, to understand user preferences, to improve user experience, and to compile aggregate data about how our service is used.
We may use both session cookies and persistent cookies to better understand how you interact with our Site, to monitor aggregate usage by our users and web traffic routing on our Site, and to improve our Site. Most Internet browsers automatically accept cookies. You can instruct your browser to stop accepting cookies or to prompt you before accepting a cookie by editing your browser options. However, if you do not allow cookies, you may not be able to use some or all portions or functionality of our Service.
Our website is intended for use by adults; it is not intended to be used by those under age 18. We will not knowingly collect any personally identifiable information from children under age 13. If we are notified by a parent or guardian that a child under age 13 has provided us with personally identifiable information, we will promptly delete it.
6. What kind of security does Metaphysically Speaking ® use?
We recognize the importance our customers place on security. We exercise great care to secure personally identifiable we collect from our Site. Our security measures include the use of physical security, encrypted communications, data isolation, threat modeling, continuous monitoring, backups and disaster recovery, and general system security.
In addition, we do not store any of your credit card data on our servers. A PCI compliant third-party vendor that specializes in the business of cashless payment processing manages our credit card data.
As you know, no method of Internet transmission or electronic data storage is 100% secure. While we strive to use commercially reasonable means to protect your personal information, we cannot guarantee its absolute security.
7. Links to Other Sites.
Our website may contain links to other websites that are created and maintained by others. Though the existence of a link on our website probably means that we think you’ll find the information interesting, we can’t guarantee the accuracy or completeness of anything on those websites, and we don’t assume any responsibility for anything contained on those sites. In addition, their privacy policies may be different than ours.
9. Metaphysically Speaking ® and the GDPR
Metaphysically Speaking ®’s data security measures, policies, and practices ensure that the data processed on behalf of our customers is well-protected and in line with the requirements of the GDPR. A big part of the GDPR covers an individual’s data rights, which we support, including but not limited to:
- Data portability on demand
- Data destruction
- Data protection by design and by default
We’re also continuing to improve our network monitoring and update our breach procedures per the GDPR guidelines. We’re documenting how all of our data is collected, where it is stored, and how it is used.
If you’d like a signed Data Protection Analysis or would like to speak with our Data Protection Officer, please email us at [email protected]
To obtain a list of our data sub processors, please email [email protected]
The information provided on Metaphysically Speaking ® Site is for educational purposes and to be used as general information only. Before making any health decision always seek professional advice as appropriate. No diagnosis, therapy or any form of treatment will be provided. By accessing this Site, you agree to assume and accept full responsibility for any and all risks associated with viewing and using information provided on the Site.
The information presented on the Site is not intended to represent or to be used to diagnose, treat, cure, or prevent any disease or psychological disorder. All videos and materials on this website are not a substitute for medical or psychological treatment.
By using the Site or accessing any event or product, you agree to assume and accept full responsibility for your actions and any and all risks as a result of viewing the Site. You understand that your choice to use any traditional or complementary modality featured on the Site is of your own free will and not subject to any outside pressure.
Any stories or testimonials presented on this website do not constitute a warranty, guarantee, or prediction regarding the outcome of an individual using Metaphysically Speaking ® information, materials, or products referenced on the Site for any particular issue and are the opinions of the authors.
Metaphysically Speaking ® staff, faculty and its affiliates, associates and partners accept no responsibility or liability whatsoever for the use or misuse of the information contained on the Site, including, but not limited to, articles, videos, courses, trainings, downloadable content, or related activities.
While all materials and links to other resources are posted in good faith, the accuracy, validity, effectiveness, completeness, or usefulness of any information therein, as with any publication, cannot be guaranteed.
We strongly advise that you seek professional advice as appropriate before making any health decision.
Our main goal is that all our participants and members are 100% satisfied with their product purchases, courses, trainings, materials, and memberships. Our aim is to provide you with the best service and support humanly possible. If any issue arises from your use of the Site that your feel we should know about, or if you think there is something we can improve—or that we are doing fabulously—please contact us to let us know.
Unless specifically noted on a course or product page, Metaphysically Speaking ® offers a 30-day money back guarantee for all purchases. No refunds are given for completed payments except as required by law.
Metaphysically Speaking ® reserves the right to cancel any summit, course, or training with insufficient enrollment or for reasons beyond our control. If a summit, course, or training is cancelled, we will issue a full refund of summit tuition and/or course fees.
Metaphysically Speaking ® may remove or update videos or articles or members’ content as deemed necessary in its sole discretion.
REFERRAL PARTNERS AND AFFILIATES
This Site contains links and references to products and services that may include affiliates, sponsorship, or other business relationships in which Metaphysically Speaking ® may receive compensation from referrals or sales actions.
This Site is provided “as is” without any representations or warranties, express or implied. Metaphysically Speaking ® makes no representations or warranties in relation to the Site or the information and materials provided on it.
Without prejudice to the generality of the foregoing paragraph, Metaphysically Speaking ® does not warrant that:
the Site will be constantly available, or available at all; o
the information on the Site is complete, true, accurate or non-misleading.
Nothing on the Site constitutes, or is meant to constitute, advice of any kind.
LIMITATIONS OF LIABILITY
Metaphysically Speaking ® will not be liable to you (whether under the law of contact, the law of torts, or otherwise) in relation to the contents of, or use of, or otherwise in connection with, the Site:
to the extent that the website is provided free-of-charge, for any direct loss;
for any indirect, special or consequential loss; or
for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.
These limitations of liability apply even if Metaphysically Speaking ® has been expressly advised of the potential loss.
Nothing in the Site disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in the Site disclaimer will exclude or limit Metaphysically Speaking ® liability in respect of any: death or personal injury caused by Metaphysically Speaking ® negligence; fraud or fraudulent misrepresentation on the part of Metaphysically Speaking ®; or matter which it would be illegal or unlawful for Metaphysically Speaking ® to exclude or limit, or to attempt or purport to exclude or limit, its liability.
By using the Site, you agree that the exclusions and limitations of liability set out in the Site disclaimer are reasonable. If you do not think they are reasonable, you agree not to use the Site.
You accept that, as a limited liability entity, Metaphysically Speaking ® has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Metaphysically Speaking ® officers or employees in respect of any losses you may suffer in connection with the Site.
Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Metaphysically Speaking ®officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Metaphysically Speaking ®
If any provision of the Site disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of the Site disclaimer.